A Katy, Texas based Managed IT Services company built around the needs of SMB & Government Operations.
Five things published before you call
Emergency response inside 15 minutes, at any hour
Support staffed in the United States, nights and weekends included
Prices published on the site, not quoted after a discovery call
36 month term, 90 day cancellation window, stated up front
4 to 6 weeks from signature to fully managed
A quick overview
A typical SMB client is 11-50 users on Fully Managed IT. The buyer is usually the owner, CEO or president rather than an IT manager, because at this size there generally is not one.
A typical SLED or Department of War buyer is a smaller department: a City or County office, a School District team, or a Program Office that needs Managed IT. The buyer is usually the Department Head or an Administrator. The purchase runs through their procurement process, so we work based on their requirements and timeliness. While our 3 plans presented here are available to Government buyers, most deals are typically customized to their specific needs.
Katy, Texas
440 Cobia Dr, Unit 1101
Katy, TX 77494
Monday to Friday, 8AM to 6PM Central
Support 24 hours a day, every day
(346) 680-5300
sales@ezzitrust.com
Straight answers
EzziTrust LLC is owned by Henagon, Inc. The office and the operation are in Katy, Texas, and the company trades under its own name rather than as a franchise or a reseller of somebody else's service desk.
The EzziTrust management team has over 30 years of IT experience. Every tech who answers the phone is fully qualified to respond to a technical issue or has access to points of escalations to help them. We don't have an outsourced answering center respond on our behalf.
In the private sector, manufacturing and professional services (including financial / hedge funds). In the public sector, SLED (state and local government and education) and the Department of War (DoD). Not because we cannot support others, but because those are where we have done the most work and where the compliance pressure sits hardest. A provider who claims every vertical equally is telling you they have no particular depth in any of them.
Manteo Capital and iSIMS LLC have both agreed to be named on our site. However, there are a number of clients who are able and ready to provide references, although they prefer not to be listed publicly on our website.
Yes. Roles are based out of the Katy office and enquiries go to careers@ezzitrust.com.
Because most of it is verifiable before you speak to anyone. The prices are published, the contract terms are on the pricing page, the response commitment is a number rather than an adjective, and where we are not certified we say so. The things we cannot evidence are not here at all, which is a smaller claim than most of our competitors make and a more useful one.
Book a 30 minute IT review
We look at what you are running, tell you the two things we would fix first, and you keep the notes whether or not you hire us.