When your systems go down, someone in Katy picks up.
Our key operating team based in Katy, Texas, only makes promises they can keep - and have kept for every client - no matter how big or small
EzziTrust runs the IT for Houston area businesses, SLED and DoW (DoD) that cannot afford a bad morning. Round the clock monitoring, a helpdesk that answers, and compliance work that holds up when the auditor arrives.
Three services, one team
Fully Managed IT
We are your IT department. Monitoring, help desk, patching, backups, hardware planning and the budget conversation you keep postponing.
How managed IT works
Cybersecurity
XDR endpoint protection, a 24/7 SOC, phishing simulations and dark web monitoring, with the evidence trail your auditor will ask for.
Our security stack
Virtual CISO
Security leadership by the month instead of by the salary. Framework selection, risk register, board reporting and audit preparation.
When you need a vCISOPublished pricing. Virtually no other MSP does this.
Priced per user per month. This is transparency, plain and simple. Nothing is hidden from our clients - or prospects. If you believe we're offering a fair deal, speak to us.
Cybersecurity & Compliance
For teams who already have some IT / helpdesk covered or have users who require a minimal amount of support, but need security and audit side handled.
- 24/7 RMM monitoring with NOC alerting
- XDR endpoint protection and 24/7 SOC
- Server backup with tested recovery
- Patch management and software standardisation
- Microsoft 365 or Google Workspace backup
- Phishing simulations and security training
- Dark web monitoring
- vCISO consulting
- Remote support at 0.10 hours per user
- 1 server, 1 office location
Fully Managed IT
For teams who simply want IT handled - from Helpdesk to compliance.
- Everything in Cybersecurity & Compliance
- Unlimited help desk for every user
- Up to 3 servers and 2 office locations
- Dedicated Technology Advisor
- Monthly service and compliance meetings
- Full infrastructure management
- Technology roadmap and budget planning
Enterprise
For firms where downtime and data exposure are existential. Built with hedge funds in mind.
- Everything in Fully Managed IT
- Managed virtual desktops for every user
- Higher tier security stack
- Priority escalation path
We drive to you
On-site work across the Houston metro area. Remote support and monitoring reach further, and the watch runs around the clock from inside the United States, so a problem at 3AM is handled before 3:15AM. Our Field Services Engineering team has a network of technicians across the USA and most parts of the world and can facilitate scheduled dispatches to remote offices.
Katy, Texas, main office
440 Cobia Dr, Unit 1101
Katy, TX 77494
Monday to Friday, 8AM to 6PM Central
Support 24 hours a day, every day
(346) 680-5300
Straight answers
On the Fully Managed IT plan, 25 users at $153 each is $3,825 a month, covering unlimited help desk, monitoring, security and up to three servers. On the security only plan it is $1,800. There is no separate onboarding charge.
For every ticket, time to first (human) response is 15 minutes. The time is takes to remediate depends on many other practical factors - such as the client's operating hours, availability of specific hardware, any vendor support agreements and their SLA, etc.
When a client already has an IT person we run co-managed. They keep supporting your people while we take cybersecurity and compliance, and our team covers nights, weekends and anything they cannot get to.
All plans are built around compliance evidence rather than bolted on afterwards, which is why security awareness training, phishing simulations and tested backups are included rather than sold separately. On our own position: EzziTrust LLC operates to CMMC and SOC 2 aligned controls and its own Type II audit is in progress.
4 to 6 weeks from signature to fully managed. Security tools go in first, and backup is part of that. The help desk is live from day one, because being reachable is the point of hiring us. For the most part there is no cutover moment: cover is added alongside what you already run, and the order follows your current operations rather than a fixed script.
Yes. While our home base in Houston, we support clients across the country. For on-site work within the Houston metro region, our local team travels. Outside of this, it would be a trusted contractor.
Book a 30 minute IT review
We look at what you are running, tell you the two things we would fix first, and you keep the notes whether or not you hire us.